Page 75 - URA Annual Report 2021-22

In view of the impact of the pandemic in which the tender opening for the appointment of consultants and contractors for building maintenance works could not be arranged physically due to tightened social distancing measures, the URA has trailled to use an online video portal to live stream the process of tender opening. The Owners’ Corporation representatives can witness the tender opening sessions on live at home, in which the procedures of opening the tender submissions would be the same as the physical one. Security protective measures have also been undertaken in the implementation.
Engaging Stakeholders to Promote Understanding
Launched in 2016, the URA’s Project Engagement Programme strengthens outreach support and establishes relationships with the affected owners and tenants of the properties in our redevelopment projects. In 2021/22, the Programme was conducted for the Shantung Street/Thistle Street Project (YTM-012), the To Kwa Wan Road/ Wing Kwong Street Project (KC-016) and the Kim Shin Lane/Fuk Wa Street Project (SSP-017), with a total of 2,153 owners and residents being engaged over the past year.
Engagement programmes and online briefings including tailored sessions for the Thai ethnicity are conducted to help affected residents of Nga Tsin Wai Road/Carpenter Road Project better understand the redevelopment plan, compensation packages and relocation arrangement.
In addition, in view of the special needs of the ethnic minority groups including the Thai in the Nga Tsin Wai Road/Carpenter Road Project (KC-017), a series of enhanced supportive measures were implemented to assist them to better understand the redevelopment plan, compensation packages and relocation arrangements. Amongst the measures were the provision of interpretation services and information pamphlets in eight languages. Briefing sessions (including Thai) were conducted via online covering the planning procedures and URA’s prevailing acquisition and compensation arrangements. Meanwhile, we also teamed up with a Thai NGO to form a volunteering team to help the URA to respond to community needs more efficiently. Other initiatives in the pipeline include the publication of a Thai newsletter to keep the affected Thai residents abreast on the project progress.
To gauge public’s perception and understanding of the URA’s roles and responsibilities and to understand their views to help promoting urban renewal work in future, the URA has for the first time commissioned a public perception survey in 2021/22. The views and feedbacks collected and the subsequent analysis would form the basis for formulating comprehensive and long-term communications strategies to promote better understanding and public participation in the work of urban regeneration.
Corporate Sustainability Management Discussion and Analysis Projects at a Glance Corporate Governance
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