URA

CORPORATE SUSTAINABILITY 48 CHERISH OUR PEOPLE Just as those affected by the URA’s work and the community at large are our key stakeholders, so too are our staff members. Building Our Capacity Without a dedicated and competent team, the URA cannot sustain its urban renewal efforts. During the year, the URA provided over 80 training programmes and offered 13,300 training hours for its employees, which is an average of over 25 hours per head. In 2017/18, the training focus was put on facilitating our staff members at different levels to learn the latest technology, e.g. BIM, Smart City, Artificial Intelligence (AI), Big Data, Internet of Things (IoTs), etc. At the same time, effort was also put on reinforcing our staff members’ functional know-how and core competency skills, e.g. understanding the media, innovation and creativity, language and management skills. In order to meet staff learning needs and sustain corporate development, a Training and Development Needs Survey was conducted in December 2017 through questionnaires, interviews and focus groups. Looking ahead, the focus of our training will be put on building our staff members’ ability to apply the latest technology into our work; widening their horizons and perspectives via local and overseas visits; enhancing their people and leadership skills further through workshops, talks and simulation exercises; and strengthening their agility and intrapreneurship via project study. Work Improvement Teams will be continued to provide an application and collaboration platform for Divisions to develop, communicate and apply their innovative ideas into work to promote a continuous improvement culture within the URA and improve the efficiency of existing work procedures. Applying the Core Competencies for Succession Management / Performance Management and Training & Development The core competencies that define the knowledge, skills and attitude for different staff levels were used across the organisation to identify, evaluate, train and nurture preferred employee behaviour. Various technical training programmes are offered to URA staff members.